First up, the dude who asked me if I would go to the graveyard and serve his employee, JUST because I asked for someone who has RESIGNED from the job. Probably because of his nagging and scolding attitude. SERVE? Did I even mention SERVE? All I said was 'Can I please speak to so n so?'. LIKE HELLO? Listen please. If I was your client, would you DARE to speak to me like that? if you did, I wouldn't listen to you, let alone hire you. Just because I'm calling you for payment doesn't give you a right to insult me. And its not like I enjoy speaking to you or informing you that you owe money? Its more like you're lucky we even bother to remind you. And man, he just wouldn't stop talking. Like its all MY fault that he owes money. Like I conjure up some sort of invoice just to make sure he pays. GIVE me a break. I'm not free mister. Some times, its important to listen instead of ranting on and on. Trust me, at one point, I just wanted to laugh. Because its funny!! Someone just blaming me for something they did.
Another person who said that I was HARASSING him. Mister! Do you know the definition of harassing? I called you TWICE! Just twice and you say I'm harassing. I called other customers like 5-6 times and they were still nice enough to talk to me properly. Manners! Did you learn that in school? And lecturing me, saying that you'll pay. I agree that your payment has been prompt. But you didn't pay for over 3 months. OBVIOUSLY I have to call you. That's my JOB! I make exceptions. For those who pay me monthly and I know will pay. I think when I trust people too much in this field, they step all over me. Even those who pay monthly does not mind me calling them monthly. And I call them A LOT. THAT might be harassment and yet, they can be nice about it. AND the dude says I spoilt his day. WITH just one call? You need to take lessons on anger management. I have deal with people who scold me and said they paid, but the accounts show otherwise, people who say they have sent a cheque, but its lost somewhere and I have to find it, they banked it in and it got lost again and I have to deal with them. Also customers that just shout at me and say yes yes or ok ok then hang up. THEY are so rude and I still can be happy through the day! All I did was remind you nicely and you say I spoil your day? Exchange jobs with me why don't you and see how you feel? Why not be more considerate of other people's feelings once in a while? You told me to have a good day. Trust, you spoilt half my day for me. BECAUSE I couldn't stop feeling guilty. Yet, its my JOB. I honestly pity those who have to take this crap daily from people like you guys.
Just today! I called some guy to ask for payment. Because the system require me to do so. Trust me. I know what kind of person I was dealing with. BUT this time, the moment I called and said my name and where I am from, HE started blasting me about HARASSMENT!! PEOPLE! Stop saying I'm harassing you. I'm reminding you. DO you know how hard it was for me to contact your company? And you think I wouldn't keep asking you when you haven't paid for months? Then you asked me the stupid question on whether you paid promptly. I lied. Just to make you feel better and less angry, instead, you became more self assured that I'm wrong. Dude, look in the mirror, or your accounts. You're the one owing money. Not me. Just because you're a 'PROFESSIONAL' does not exempt you from paying your bills. And just because you're trained to argue doesn' give you the right to use it against people who are asking you nicely for payment. I cannot STAND people who cannot manage their anger. Go take some course on it. I also cannot stand liars. People who say they'll pay but they don't. Bums.
At the end of the day, I guess I can still the silver lining on the black black cloud. I build up on my behavioural science. Talk about dealing with angry patients, I have to deal with one at least once a day. I guess its good practice. Helps me build up my patiences. I know I'm pretty hot headed some times. Which makes it worst because I want to scold them back!!! But I can't!. URGH!
And I learn more about the formal way of doing things. I guess it will be useful for me in the future. And there are really kind customers that listen and try and make payment as soon as possible. I guess I understand that money makes everyone's attitude change. But I still have to call and ask for it no matter what. I just wish that some of them were more humane and stop interrupting me when I'm trying to explain stuff. Just because you can stop me from talking, doesn't mean that the debt will disappear!! sheesh. Medicine is so different. We're taught to always listen and put our patients first. Guess it doesn't apply everywhere. Anyway, I feel less angry now. I guess have to deal with it for another 3 more months. Hope I last......